What happens if I miss the return window?Updated 2 months ago

Returns Policy & Terms —What happens if I miss the return window?

If a return is requested after our 14-day window, acceptance is not guaranteed. We understand that circumstances can vary, so if you believe a courier delay prevented your return, please provide tracking proof and we will review your case thoughtfully. Otherwise, returns outside the window are generally not accepted. We invite you to email [email protected] with your situation—our team approaches each request with care and will respond promptly. If you need further support or wish to discuss your circumstances in more detail, we’re here to assist.