Product Questions
Are your products ethically made?
Product Questions: Are your products ethically made? Yes, our pieces are ethically made. Each item is crafted in small batches by artisan ateliers who share our commitment to fair labour and environmental responsibility. We prioritise full supply-...
Can I request a restock notification?
Product Questions: Can I request a restock notification? Yes, you can request a restock notification for any of our pieces by entering your size and email address in the form found on the product page. This ensures you’ll be among the first to...
Do you have a size guide?
Product Questions: Do you have a size guide? Yes, we offer a detailed size guide on each product page, including body measurements and thoughtful fit notes to help you find your ideal silhouette. Our approach to sizing is grounded in ease and...
How do I know if this item runs true to size?
Product Questions: For the most accurate sense of fit, we recommend reviewing the fit notes on each product page, as these offer thoughtful guidance on whether a piece runs true to size or has a particular silhouette. You’ll also find a detailed...
How do I know what size to order?
Product Questions: To find your ideal size, we recommend using the Size Guide linked on each product page. This guide offers detailed body measurements alongside style-specific fit notes, allowing you to select the most effortless fit for your...
How long will this item be in stock?
Product Questions: We produce each piece in small, considered batches to ensure quality and longevity. Because of this intentional approach, our pieces can sell out quickly and may not be restocked immediately. We recommend purchasing early or...
How should I care for my garment?
Product Questions: How should I care for my garment? For the best results, we recommend following the care label on your garment or consulting our online care guide. Each Emello piece is crafted with intention for real life, using thoughtfully...
Is the fabric suitable for sensitive skin?
Product Questions: Is the fabric suitable for sensitive skin? Yes —the knowledge base includes a “Skin-Sensitive Fabrics” list (Organic cotton, Lyocell, Extra-fine Merino wool, Cashmere, Silk). We understand the importance of comfort for sensitive...
Is this item machine washable?
Product Questions: Is this item machine washable? We recommend referring to the care label on each piece for the most accurate washing instructions, as fabric blends and finishes may vary. Many of our essentials are crafted from breathable, low-...
What is the fabric composition of this item?
Product Questions: What is the fabric composition of this item? The full fabric composition for each Emello piece is detailed on its product page and on the care label inside the garment. We select materials with intention—prioritising breathable,...
What size is the model wearing?
Product Questions: What size is the model wearing? We’re currently finalising our e-commerce imagery, so model sizing details will be published on each product page once available. In the meantime, our size guide and fit notes are designed to...
What’s the fit like?
Product Questions Each Emello piece is thoughtfully designed with refined structure and ease in mind. You’ll find detailed fit notes—such as slim, form-fitting, or relaxed—on every product page, helping you select the silhouette that best suits...
Where are your garments produced?
Product Questions: Where are your garments produced? Our pieces are crafted in Italy, Portugal, and Turkey—regions renowned for their tradition of artisan-crafted, slow-made womenswear. We work closely with trusted partners to ensure each garment...
Why can't I find a product that was advertised?
Product Questions If you’re unable to find a product that was recently advertised, it’s likely that the piece has sold out. Our collections are crafted in small batches, so certain essentials can move quickly. We invite you to sign up for a...
Will this fabric wrinkle easily?
Product Questions: Will this fabric wrinkle easily? Wrinkling depends on the fabric’s composition. Lyocell and its blends are naturally more resistant to creasing, offering a softly structured, effortless look throughout the day. Linen and similar...
Will this item stretch or give with wear?
Product Questions: Will this item stretch or give with wear? Whether an Emello piece will stretch or give with wear depends on its fibre blend and construction. Many of our essentials are crafted with gentle structure and subtle ease, designed to...
Will this style be restocked?
Product Questions: Will this style be restocked? Our pieces are crafted in small batches and tend to sell out quickly. If a style is currently unavailable, we invite you to enter your email address on the product page—this ensures you’ll receive...