Can I pause the return window if I'm away?Updated 2 months ago
Returns & Exchanges: No. Even if you’re away, the 14-day return window stays the same—there’s no pause or extension.
We’re unable to pause or extend the 14-day return window, even if you’re away. Our returns process is designed with structure and clarity, so the window begins from the day your order is delivered. If you anticipate being unable to return your pieces within this timeframe, we encourage you to reach out—while we can’t guarantee exceptions, we review late return requests thoughtfully on a case-by-case basis. Let us know how we can support you.