Emello logo
Emello logo

All articles

Can I get store credit instead of a refund?Updated 2 months ago

Returns & Exchanges:  Can I get store credit instead of a refund?

No – store credit isn’t offered; refunds are issued to the original payment method (store credit is under consideration).

At present, we’re not able to offer store credit for returns. All approved returns are refunded directly to the original payment method. We understand that flexibility is important, and the option for store credit is under thoughtful consideration for the future. If your situation is unique or you’d like to discuss your return further, we’d be happy to assist you—please let us know how we can support you.

Was this article helpful?
Yes
No